Replace: After an AWS outage this morning, our servers turned overloaded and a few person knowledge turned corrupted.Some customers are posting thumbnails of cameras that aren’t theirs.[イベント]We’ve got recognized a safety situation that may be displayed in tabs. Fortunately, they could not watch the dwell stream or view these movies, solely thumbnails.
To date, we’ve collected 14 stories of this situation occurring and are at the moment working to determine all affected customers. These affected customers can be notified as quickly as doable. It would additionally ship a notification to all her Wyze customers explaining what occurred.
As quickly as I noticed these stories, I eliminated the “Occasions” tab. Subsequent, we added an additional layer of validation earlier than every person can view the thumbnail. For added safety, we’re forcing all customers who used the Wyze app as we speak to sign off and reset their tokens.
We are going to present additional particulars as soon as we full our investigation into how this occurred and what additional steps we’ll take to forestall it from taking place once more. As soon as once more, we apologize for any inconvenience prompted as we speak. Thanks to everybody who helped us report incidents and assist us get units again on-line. We sincerely apologize to everybody affected.
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