Construct a gathering prep and follow-up assistant with Amazon Fast and Cisco Webex MCP servers

Amazon Fast and Cisco Webex MCP servers can flip assembly prep and follow-up right into a single conversational workflow. As a substitute of switching between Webex conferences, Vidcast movies, transcripts, recordings, and message areas, customers ask one assistant to assemble the context they want.

This submit exhibits the right way to construct a customized assembly prep and follow-up assistant utilizing Amazon Fast and Cisco Webex MCP servers. From a single immediate, the agent finds an upcoming Webex assembly, evaluations prior assembly summaries and transcripts, and pulls associated Vidcast highlights and transcript context. It then searches Webex message threads for unresolved follow-ups and creates a concise prep temporary. After the assembly, the identical assistant can summarize the dialogue and determine motion gadgets. It might probably additionally discover associated Vidcast updates and draft a follow-up message for the fitting Webex area.

For venture managers, staff leads, and engineering groups, the enterprise final result is simple. Groups spend much less time looking out by means of conferences, recordings, transcripts, movies, and message threads. In addition they spend much less time switching throughout collaboration instruments and get extra constant continuity from one recurring assembly to the subsequent. Customers can keep in Amazon Fast as the only conversational workspace whereas the chat agent retrieves Webex context by means of Cisco MCP servers. When wanted, the chat agent also can herald context from enterprise knowledge sources similar to Amazon Easy Storage Service (Amazon S3), Google Drive, Microsoft SharePoint, Atlassian Confluence, or inner internet content material. The identical chat agent also can use over 100 pre-built motion connectors to carry out actions in third-party methods similar to Slack, Microsoft Outlook, Atlassian Jira, ServiceNow, and Salesforce.

Answer overview

Amazon Fast chat brokers assist customers discover info, analyze knowledge, and take actions by means of open-ended conversations supported by linked instruments. With MCP integration, Amazon Fast connects to distant Mannequin Context Protocol (MCP) servers. It registers the instruments uncovered by these servers as actions that the assistant can invoke throughout a dialog.

This resolution makes use of three Cisco Webex MCP servers:

Determine 1 exhibits the end-to-end workflow from immediate to assembly prep temporary and follow-up draft.

Determine 1: Assembly prep and follow-up workflow utilizing Amazon Fast and Cisco Webex Conferences, Vidcast, and Messaging MCP servers.

Use instances

The next use instances present how the identical agent helps either side of a recurring assembly workflow.

Use case 1: Full assembly prep circulation

The primary use case exhibits orchestration throughout Webex Conferences, Vidcast, and Webex Messaging. The consumer asks for one prep temporary. The agent resolves the upcoming assembly, evaluations prior assembly artifacts, retrieves associated Vidcast context, and checks Webex conversations for open follow-ups. It then synthesizes the findings into a quick the consumer can evaluation earlier than becoming a member of the assembly.

The next immediate begins the workflow:

Put together me for the Challenge Phoenix Weekly Sync on [DATE].

Discover the upcoming assembly, evaluation earlier associated conferences, summarize key selections and motion gadgets, pull associated Vidcast highlights from final week, verify Webex messages for unresolved follow-ups, and create a brief prep temporary.

To deal with this request, the Fast Agent begins with Webex Conferences MCP and runs webex-list-meetings to find the upcoming sync. It then retrieves prior context with webex-get-meeting-summary, webex-list-transcripts, and webex-list-recordings.

Subsequent, it searches Vidcast with vidcast-search-videos and vidcast-list-shared-with-me. It makes use of vidcast-get-video-highlights and vidcast-get-video-transcript to extract related context, and might add really useful movies with vidcast-recommend-watch-next and vidcast-recommend-trending-videos.

Lastly, Webex Messaging MCP helps the Fast Agent discover the venture area, search messages, retrieve threads, and determine unresolved follow-ups with webex-search-spaces, webex-search-messages, and webex-get-thread. Amazon Fast assembles the ultimate prep temporary from the software outputs.

Use case 2: After-meeting follow-up question

The second use case continues the workflow after the assembly. The assistant turns the assembly abstract, transcript context, and associated Vidcast updates right into a follow-up draft for the Webex area.

The Challenge Phoenix Weekly Sync simply ended.

Summarize the assembly, determine selections and motion gadgets, discover associated Vidcast updates, and draft a follow-up message for the Challenge Phoenix Webex area.

After the consumer sends the immediate, the agent makes use of Webex Conferences MCP to find the assembly that simply ended and retrieve the AI-generated abstract. If the abstract is incomplete, it makes use of transcripts for grounding.

It then searches Vidcast for associated updates and highlights, finds the related (for instance, Challenge Phoenix) Webex area by means of Webex Messaging MCP, and drafts a follow-up message. The agent ought to ask earlier than posting except the consumer explicitly requests posting.

Conditions

Earlier than you begin, be certain the next stipulations are in place.

1. Amazon Fast account. You want a subscription and permissions to create integrations and customized chat brokers. Admin entry is really useful for the preliminary setup. See Fast pricing and subscription particulars.
2. Webex group. Your group will need to have Webex Conferences, Webex Messaging, and Vidcast obtainable to the customers who will run the assistant. If it’s essential to arrange or validate Webex entry first, use the Cisco Agentic Apps overview and Provisioning on Management Hub steerage earlier than configuring the Amazon Fast integration.
3. Cisco Webex MCP servers enabled. Ask your Webex group admin to allow the Webex Conferences MCP Server, Webex Messaging MCP Server, and Vidcast MCP Server in Webex Management Hub. See the Cisco Webex MCP server documentation for additional particulars.
4. Webex OAuth credentials. Create a Webex OAuth 2.0 integration with the scopes required by the Cisco MCP instruments you propose to allow.
5. Accessible Webex content material. The signed-in Webex consumer will need to have entry to the conferences, assembly summaries, transcripts, recordings, Vidcasts, areas, and messages that the agent ought to retrieve.

Implementation

The next implementation steps configure the MCP connections, allow the particular instruments utilized by the assistant, and create a customized chat agent in Amazon Fast.

Step 1: Verify Cisco Webex MCP entry

Cisco gives hosted Webex MCP server endpoints. You don’t host these servers your self. Earlier than configuring Amazon Fast, affirm that the related MCP servers are enabled in Webex Control Hub. Additionally affirm that the consumer who authenticates from Amazon Fast can entry the underlying Webex content material.

The next desk lists the hosted MCP server endpoints used on this resolution.

Word: In Webex Management Hub, your group admin should go to Apps > Agentic Apps. They choose every MCP server, Webex Messaging, Webex Conferences, and Vidcast, and set Entry to Allowed for all customers or the suitable consumer group. If these servers stay blocked, the OAuth connection from Amazon Fast will fail throughout integration setup. For particulars on provisioning and managing Agentic App entry, see Provisioning on Control Hub.

Step 2: Create Webex OAuth credentials

Create a Webex OAuth 2.0 integration within the Webex Developer Portal. You’ll be able to create one OAuth integration with the mixed scopes, or create separate OAuth integrations for every MCP server. Separate integrations make least-privilege evaluations and troubleshooting simpler.

The next desk summarizes the scopes to evaluation for every MCP server.

Elective: Allow write actions solely after safety evaluation. Add assembly:schedules_write provided that the Fast Agent should create, replace, or delete conferences, and add spark:messages_write provided that the Fast Agent should create messages or threaded replies. Write scopes permit the Fast Agent to create or modify Webex content material. Maintain them disabled for the preliminary rollout, require specific consumer affirmation, log motion invocations, and check in non-production areas earlier than enabling them broadly.

When configuring the OAuth integration, use the redirect URL that Amazon Fast shows throughout MCP integration setup. Retailer the Webex Shopper ID and Shopper Secret in AWS Secrets and techniques Supervisor or one other permitted enterprise secrets and techniques supervisor. Prohibit entry to integration directors, and rotate the key in keeping with your group’s credential rotation coverage.

Step 3: Add Cisco MCP integrations in Amazon Fast

Add every Cisco MCP server as a Mannequin Context Protocol connector in Amazon Fast. Use consumer authentication with OAuth, then enter the Webex OAuth values from Step 2. Amazon Fast shows the redirect URL that you just used when creating the Webex OAuth integration.

The next steps present the Webex Messaging MCP setup. Repeat the identical sample for Webex Conferences MCP and Vidcast MCP.

1. Within the Amazon Fast console, select Connectors.
2. Underneath Create on your staff, select Mannequin Context Protocol. If you have already got Mannequin Context Protocol connections, select No, Create new.
3. Title the mixing Webex Messaging MCP, present an outline, add the Webex Messaging MCP from Step 1, then select Subsequent.

4. Enter the Shopper ID and the Shopper Secret from the Messaging integration created in Step 2.
5. Enter the token URL as https://webexapis.com/v1/access_token.

6. Enter the Authorization URL as https://webexapis.com/v1/authorize, then select Create and proceed, then Subsequent, then Performed.

Repeat this course of for the Webex Conferences MCP and Vidcast MCP endpoints.

Step 4: Overview and allow MCP instruments

After you create an MCP integration, Amazon Fast connects to the MCP server and discovers the obtainable instruments. It registers these instruments as actions that the Fast Brokers can invoke. Overview the found actions and allow solely the instruments wanted for this use case.

Least privilege: Begin with read-only instruments for discovery, summaries, transcripts, recordings, Vidcast context, areas, messages, and threads. Add write actions similar to message creation or threaded replies solely after the workflow requires them, the consumer expertise contains specific affirmation, and the safety evaluation approves the extra scope.

Step 5: Create the assembly prep and follow-up chat agent

Navigate to Chat brokers in Amazon Fast and select Create chat agent. Title the agent Assembly prep and follow-up assistant. Within the Actions part of the agent builder, hyperlink the three Cisco Webex MCP integrations you created within the earlier steps.

Change the generated directions with the next:

You're the assembly prep and follow-up assistant.

Major job

Assist customers put together for recurring conferences and produce clear follow-ups utilizing Cisco Webex Conferences, Vidcast, and Webex Messaging context.

Learn how to reply

Maintain responses concise and operational.

Don't guess. Use Cisco software outputs as proof.

If required inputs are lacking, ask for the assembly identify, date or time window, and Webex area identify.

Assembly prep workflow

1. Use Webex Conferences instruments first to determine the upcoming assembly and associated prior conferences.
2. Retrieve assembly summaries, transcripts, and recordings when obtainable.
3. Use Vidcast instruments to search out associated movies, highlights, transcripts, and watch-next suggestions.
4. Use Webex Messaging instruments to search out related areas, messages, and threads.
5. Produce a prep temporary with: upcoming assembly particulars, context from prior conferences, key selections, open motion gadgets, dangers or blockers, related Vidcasts, really useful watch-next content material, and urged dialogue matters.

After-meeting follow-up workflow

1. Discover the assembly that simply ended.
2. Retrieve the assembly abstract and transcript context.
3. Determine selections and motion gadgets.
4. Discover associated Vidcast updates.
5. Draft a follow-up message for the related Webex area.
6. Ask earlier than posting except the consumer explicitly asks you to submit.

Software routing

Assembly lookup, summaries, recordings, transcripts -> Webex Conferences MCP.

Video search, highlights, transcripts, suggestions -> Vidcast MCP.

Area search, message search, threads, follow-up message -> Webex Messaging MCP.

Output guidelines

If a software name fails due to permissions, unavailable content material, or lacking knowledge, state what failed and what enter or permission is required subsequent.

After you paste the directions, the agent configuration ought to present the Cisco MCP integrations linked as actions.

Step 6: Check use case 1: Full assembly prep circulation

Open the chat agent and ship the assembly prep immediate. The agent ought to name Webex Conferences MCP first to resolve the upcoming assembly and former conferences. Subsequent, it ought to name Vidcast MCP for associated video context and Webex Messaging MCP for related follow-up conversations. Lastly, it ought to synthesize a prep temporary.

Put together me for the Challenge Phoenix Weekly Sync on [DATE].

Discover the upcoming assembly, evaluation earlier associated conferences, summarize key selections and motion gadgets, pull associated Vidcast highlights from final week, verify Webex messages for unresolved follow-ups, and create a brief prep temporary.

The output ought to look much like the next:

On this instance, the Assembly prep and follow-up assistant returned assembly particulars, a prior-meeting abstract, open motion gadgets, and unresolved follow-ups from the Webex area. It additionally returned associated Vidcasts and urged speaking factors for the subsequent assembly.

Step 7: Check use case 2: After-meeting follow-up question

After the assembly ends and the assembly artifacts can be found, run the follow-up question. For the primary model of the agent, have it draft the message and ask earlier than posting. This retains the workflow managed and avoids unintended messages in manufacturing areas.

The Challenge Phoenix Weekly Sync simply ended.

Summarize the assembly, determine selections and motion gadgets, and draft a follow-up message for the Challenge Phoenix Webex area.

The draft follow-up ought to look much like the next:

On this instance, the Assembly prep and follow-up assistant returned key selections, motion gadgets and deadlines, threat flags, and a follow-up message draft.

Safety and governance concerns

Earlier than sharing the assistant broadly, deal with the next:

• Least privilege for Webex OAuth scopes. Request solely the scopes required by the enabled MCP instruments. Add write scopes solely when the assistant must create messages, conferences, or different information.
• Authenticated consumer permissions. Cisco MCP instruments function on behalf of the authenticated Webex consumer. The assistant ought to solely retrieve content material that the consumer is already allowed to entry in Webex.
• Write-action affirmation. For messaging actions, draft first and ask for affirmation earlier than posting except the consumer explicitly asks the agent to submit.
• Software choice. Keep away from damaging instruments similar to delete-message, delete-space, delete-meeting, remove-membership, and delete-webhook except the workflow explicitly requires them.
• Auditability. Overview Amazon Fast motion invocation logs and Webex audit capabilities in keeping with your governance necessities.

Clear up sources

When you constructed this resolution as a prototype, take away the next sources to keep away from ongoing entry or pointless configuration drift:

1. In Amazon Fast, delete the customized chat agent whether it is now not wanted.
2. In Amazon Fast, delete the Cisco Webex MCP integrations that have been created for testing.
3. Within the Webex Developer Portal, revoke or delete OAuth integrations which are now not wanted.
4. Rotate any credentials used throughout testing in keeping with your group coverage.

Conclusion

On this submit, we confirmed the right way to construct a gathering prep and follow-up assistant utilizing Amazon Fast and Cisco Webex MCP servers. The assistant connects to Webex Conferences, Vidcast, and Webex Messaging by means of MCP integrations. It retrieves context from the methods the place collaboration already occurs and turns a scattered guide workflow right into a single conversational expertise.

Within the pattern workflow, this sample can save roughly 30 to 45 minutes per recurring assembly by consolidating discovery, summarization, and follow-up drafting into one guided alternate.

The strongest a part of the sample is the orchestration. The consumer doesn’t must know whether or not the fitting context is in a gathering abstract, transcript, Vidcast spotlight, or Webex message thread. They ask for assembly prep or follow-up, and the Amazon Fast chat agent routes the work to the fitting Cisco MCP instruments. Though this submit focuses on assembly prep and follow-up, the identical Amazon Fast and Webex MCP sample can energy different Fast Brokers. Examples embrace incident-review brokers that pull assembly selections into remediation plans, customer-success brokers that summarize account check-ins, and executive-briefing brokers that accumulate related Webex updates earlier than management evaluations.

To adapt this resolution on your group, begin with read-only instruments and validate that the assistant retrieves the fitting Webex context on your customers. Then add managed write actions, similar to making a follow-up message or threaded reply.

Concerning the authors