The Threat & Insurance coverage Schooling Alliance is proud to announce: Tiawanya S. Wiley, AIAMBuyer Expertise Supervisor at Responsive Insurance coverage in Naples, Florida. 2025 National Outstanding CSR of the Year.
Chosen from a distinguished subject of 19 state award winners, Tiawanya stood out for its deep dedication to buyer relationships and forward-thinking strategy to integrating expertise into customer support. In her essay on balancing digital innovation and private connection, she writes:
“After I first began within the business, I spent hours processing and submitting paperwork. Now, with routine duties automated, I’ve extra time to interact with purchasers. Whether or not it is selecting up the cellphone for a fast check-in, or sending a private e-mail or a handwritten birthday or get-well card, these moments construct belief and strengthen relationships. Know-how should not change private connection; it ought to allow it.”
Tiawanya receives: $2,000 prize, gold and diamond lapel pinand her title can be engraved on it. Excellent CSR of the 12 months Sculpture On show on the Threat & Insurance coverage Schooling Alliance Headquarters. Her employer, Responsive Insurance coverage, will even obtain a scholarship in her honor.
The Alliance will even acknowledge this yr’s nationwide finalists.
- Margaret Bleakney, CISR EliteAmplified Insurance coverage – Westwood, MA
- Kyle DeRozierCross Insurance coverage – Portland, Maine
- Jill Marie Hendrickson, CISR Elite, PMPNavigator Truck Insurance coverage Company – Jenison, Michigan
- Jessica Parrott, CIC, CISR, CWCA, ACRAInsurance coverage Market – Laurel, Delaware
Every finalist will obtain a prize gold and garnet lapel pin and $500 prize.
Since its founding, Glorious CSR of the 12 months Award has celebrated the dedication, professionalism and private contact that outline the very best customer support within the insurance coverage business. Tiawanya’s accomplishments exemplify the steadiness of innovation and relationships that proceed to form the way forward for insurance coverage.
For extra data on the “Excellent CSR of the 12 months” competitors, please go to: https://www.riskeducation.org/outstanding-csr-of-the-year/
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