Once you consider advertising and marketing, you would possibly consider pop-up adverts in your favourite web sites, the common emails you obtain out of your native clothes retailer, and even the massive, vibrant screens in Instances Sq.. These are all real-life advertising and marketing and promoting examples, however these strategies solely work if they’re primarily based on a strong strategic basis.
Have you ever ever puzzled the place advertising and marketing methods come from? Good concepts do not come from skinny air; they’re made doable by the expertise and detail-oriented individuals working behind the scenes. At Bluffton, these professionals are our secret weapon.
As a Senior Content material Advertising Strategist, Natalie Kimmel steers the ship in the correct route and guides artistic tasks towards our purchasers’ finish targets. And in right this moment’s local weather of intense competitors and excessive buyer expectations, including Natalie to our group will guarantee we accomplish our initiatives in essentially the most authentic and efficient manner doable, whereas having most enjoyable.
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The place Natalie caught the advertising and marketing bug
An formidable one who loves a problem, Natalie earned each her bachelor’s and grasp’s levels in simply 5 years from the College of Dayton via an accelerated program. Throughout her senior yr, she accepted a place as a graduate assistant at UD Journal. Whereas on this position, she gained hands-on expertise in editorial content material creation and artistic storytelling. She discovered write characteristic articles, conduct interviews, and craft tales that interact alumni, present college students, and the broader college neighborhood.
“This was an indication of precisely what I’d be doing all through my profession, serving to organizations inform tales in a manner that really resonates with their audiences,” she mentioned.
Whereas she loved being artistic with editorials and interviews, what actually her was the psychology of understanding individuals and their motivations. “I really like getting inside their heads and understanding their challenges and discovering out what questions they’re asking themselves at 2 a.m.,” she mentioned.
This motivated her to discover a profession in advertising and marketing. She landed her first job as a content material strategist at The Studying Home, an internet program administration firm for greater training. When she began, she was not aware of this space of advertising and marketing, however shortly discovered her stride. She fell in love with the concept as an alternative of distracting individuals with intrusive, conventional promoting, she may interact individuals by being genuinely useful and displaying up the place individuals had been naturally searching for solutions.
“This method felt rather more genuine and worthwhile than the superficial promoting techniques that folks are likely to affiliate with advertising and marketing,” she added.
She then delved into the world of upper training as Wiley’s Content material Advertising Supervisor, particularly working with the College Companies division. On this position, she oversaw the digital content material expertise for about 20 college companions. Every associate has a distinct viewers, model character, and aggressive setting. She was additionally accountable for creating microsites to host every associate’s on-line packages.
A pivotal second for Natalie occurred whereas constructing these web sites. Earlier than beginning every challenge, she had formal conferences with professors and division chairs. Though these individuals had been consultants of their discipline, they usually had issue articulating why their diploma program was essential to potential college students. This course of brought about a ripple impact that has influenced her work lengthy after she left the job.
“By means of these conversations, I discovered ask the correct inquiries to uncover actual worth propositions and aggressive benefits that weren’t instantly apparent,” she mentioned.
The abilities she gained from these interviews helped practice her to successfully attain new purchasers in Bluffton right this moment. With that have, she has mastered the artwork of translating purchasers’ technical experience and business insights into actionable methods that drive actual influence and assist overarching enterprise goals.
Bringing her experience to Bluffton
Natalie began working at Brafton in 2022 as a Content material Advertising Strategist and was shortly promoted to Senior CMS. This displays her onerous work and dedication to assembly the wants of her purchasers.
Whereas a strategist’s life would not essentially contain a typical day, her workload consists of planning, creating, and executing content material methods which can be related and worthwhile to her purchasers’ audiences. Quite than simply throwing a bunch of concepts at her weblog and seeing which of them stick, Natalie takes a deep dive into each model she works with, scrutinizing audience demographics, search engine optimisation optimization alternatives, competitor evaluation, and efficiency monitoring. These insights inform her challenge suggestions and make her an essential useful resource to our group.
Whereas the CMS’s position is essential, Bluffton’s content material wouldn’t be as profitable with out all events working collectively, like spokes in a wheel. In the correct route. And Natalie loves collaborating with such a various group of gifted individuals. “We work with individuals all around the world, and I feel that is a very nice a part of our job,” she mentioned.
Our account groups are made up of people from world wide, together with a UX strategist in Canada, a designer in Brazil, and a challenge supervisor primarily based in London. This worldwide collaboration brings collectively various views and revolutionary concepts to foster artistic options for our purchasers.
“Regardless of the space, I’m at all times amazed by our means to work collectively to develop methods, execute campaigns, and ship essentially the most complicated tasks,” she added.
Natalie’s High Strategic Advertising Suggestions
So that you wish to enhance your model’s content material technique. Natalie shared her two greatest takeaways that each marketer ought to know.
- Promote belief via relevance. It is not about promoting merchandise or options. It is about serving to clients make purchases by giving them precisely what they want, after they want it. Begin by asking, “What do they really need and what do they should really feel assured of their determination?” Quite than “What do you suppose they need?” As a result of you want to constantly use viewers insights, primarily based on person habits and information, not assumptions, to tell your advertising and marketing technique and optimize your digital expertise.
- It is all about differentiation. We work with purchasers to assist them discover higher angles and distinctive views that make their content material stand out. It is not sufficient to cowl the identical matters that others are protecting. It’s worthwhile to carry recent perception, particular experience, or a novel perspective that makes individuals cease scrolling and take discover. That is the place the magic of content material technique occurs.
How will we implement this method sooner or later?
With relevance and differentiation in thoughts, how does this transformation your method to content material creation?Listed here are 5 methods to combine Natalie’s course of into your individual technique.
- Lead primarily based on viewers perception, not assumptions. Earlier than you create something, dig deep into who your viewers is. This consists of what bothers them at evening and their greatest issues. Use this info as a information for the matters you’ll cowl.
- Map your content material to the customer’s journey. Relevance just isn’t a panacea. Tailor your content material to particular phases of the client pipeline, from consciousness to decision-making. This ensures that you simply at all times ship the correct message on the proper time.
- Develop a novel model voice. Differentiation usually begins with the way you say it, not simply what you say. Create a novel tone and language that resonates along with your clients.
- We offer distinctive insights and thought management. Do not simply repeat what already exists. Use your group’s experience, your individual information, or your individual expertise to create content material that provides one thing new to the dialog.
- Experiment with new codecs and storytelling kinds. Break via the noise by discovering artistic methods to get your message throughout, from interactive guides and information infographics to buyer tales and short-form animated movies.
Past advertising and marketing: jet-setting and makeovers
Because the day ends and work ends, you may discover Natalie planning the subsequent large journey so as to add to her lengthy listing of journey feats. Her subsequent trip? New 12 months’s Paris – her third go to. In 2026, she’ll be strolling alongside the Seine, grabbing a croissant and ringing a bell. One in all her favourite locations on this planet, she named her cat “Soleil.”
She additionally spends plenty of her free time redecorating her room. Should you’ve had an opportunity to have a digital assembly with Natalie throughout work hours, you already understand how lovely her house is (or possibly you simply thought her Google Meet background was fairly). Her favourite place to search out treasures in Louisville, the place she lives, is Melwood Antiques. Current discoveries embrace a pink bookshelf, a crystal bowl, some oriental rugs, and a jar of ginger. A terrific rating, if we do say so ourselves!
Whether or not it is becoming a bit of furnishings or placing the ending touches on a challenge proposal for a shopper, Natalie at all times approaches every job with creativity and whimsy. Try her content material technique ideas now. Or take a look at your native thrift retailer for brand new decorations so as to add to your assortment.

